What is Maati Design?
We’re glad you’d like to learn more about us. Maati Design is a UK-based online furniture retailer serving the needs of modern businesses. We provide thoughtfully designed furniture for commercial spaces, helping organisations create environments that are practical, comfortable and visually appealing. Find out more about Maati Design.
How can I get more information about a product?
Choosing the right furniture for your workspace is an important decision, and we’re here to help you make an informed choice.
Whether you’d like advice on selecting the right desk for your office, require further product information, or would like to explore additional finishes and options, our team will be happy to assist.
Call us on 020 3915 8040 (Monday to Friday, 9:00am to 5:00pm) or email us at info@maatidesign.co.uk, and we’ll be happy to answer your questions.
Can you send a swatch card so I can confirm a product finish?
Absolutely.
We know it’s important to see a finish in person before making a decision. That’s why we’re happy to provide swatch cards to help you check that a product will work well in your space.
Simply give us a call or send us an email to request a swatch card, and we’ll be happy to help.
How can I pay for my order?
We’re pleased to hear you’re ready to place an order with us.
We offer a number of payment options for your convenience. You can pay securely online using your bank card through our website, or alternatively, you can make a BACS transfer directly to our bank account.
If you choose to pay by BACS, our bank details will be provided once your order has been placed.
What happens after I place an order?
It’s simple.
- Place your order and complete the payment process.
- We’ll arrange for your furniture to be dispatched as quickly as possible.
- We’ll email you with delivery information and let you know when to expect your order.
We’ll also keep you updated throughout the process and contact you if any additional information is required regarding your order.
Is VAT included in your prices?
VAT is charged at the current rate of 20% and will be added at checkout when you place an order through our website.
If you place your order by email, the VAT amount will be clearly shown on your invoice.
Can you visit our site for furniture and space planning?
Yes, we can.
We’d be happy to visit your site and provide recommendations on furniture and layouts that best suit your space and requirements.
If you’d like to arrange a site visit, simply get in touch with us by phone or email, and we’ll be happy to discuss your project.
Can you provide 2D and 3D space planning layouts?
Yes, we can.
If a site visit isn’t practical, we can provide 2D and 3D space planning designs to help you visualise your office layout and make the most of your available space.
Simply give us a call or send us an email, and we’ll be happy to discuss your requirements.
What is the lead time for most products?
Most of our products have a lead time of 10–15 working days. The estimated lead time for each item can be found on its individual product page.
Do your products come with a guarantee?
Yes. Most of our products are covered by a 3-year guarantee. Details of the guarantee can be found on the individual product page.
I still have more questions. How can I get in touch?
We’re always happy to help. If you have any further questions about our products or services, please feel free to give us a call or send us an email, and a member of our team will be happy to assist.
